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Support Services

Support Hours:
Mon. - Fri.: 9:00am - 6:30pm
Saturday: 9:00am - 3:00pm

Support Numbers & Emails
Telephone: 847-502-1801
Support email: support@nanastyles.com
Returns email: returns@nanastyles.com
General email: info@nanastyles.com

 
Shopping & Support
Customer support: info@nanastyles.com 847-502-1801
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Terms & Conditions

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Just like our attire, the Nana Styles website is built for the modern world. Now you can shop on any platform, browser and whatever device you are on. 

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Welcome to the Nana Styles Website (the "Site"). Nanastyles.com provides this Site as a service to its customers. Please review the following terms carefully that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. Nanastyles.com reserves the right, at any time, to modify, alter or update these Site Terms, and you agree to be bound by such modifications, alterations or updates. You should visit this page periodically to review the terms of your use even if you may �bookmark� a particular section of this Site.

Site Content

Nanastyles.com will make every attempt to ensure that information on this Web Site is accurate, complete and current as it relates to content or product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).  We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Nanastyles.com purchase you may return it with your invoice to an Nana Styles store or by mail. Please see our Return & Exchange Policy under Customer Service for details.
 
The Web Site and all its Contents, including illustrations, photographs, product, images, video clips, logos, graphics, button icons and written and other materials images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Nana Styles LLC. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Nana Styles LLC.

The Content of this Site, and the Site as a whole, are intended solely for personal, non-commercial (other than the purchase of merchandise from this Site) use by the users of this Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.
 

User Comments, Feedback, Postcards And Other Submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Nana Styles on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Nana Styles LLC's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Nana Styles of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Nana Styles will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Nana Styles is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. Please review our Privacy Policy.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
 

Merchandise Availability

Nana Styles prides itself in providing exclusive, quality merchandise. Availability of merchandise may vary from the Nana Styles Store and on Healthcarebahn.com. Some featured items may be available only in limited quantities or only while supplies last.  Display of an item on Nanastyles.com is not a guarantee that the item is currently in stock or that it will be available on our website when you visit again. If you are unable to locate a particular item that caught your attention on a previous visit to our website or if you have any questions concerning the availability of a particular item, please contact our Customer Service at 310-927-5992 or support@nanastyles.com.  We will make every effort to fulfill your requests whenever possible.

We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer that we believe would violate any of our business practices, applicable laws or policies. We also may require verification of information prior to the acceptance and/or shipment of any order.
 

Product Information

The Nana Styles products displayed at the Site are available in our store as well. The prices displayed at the Site, however, are quoted in U.S. Dollars first and are valid and effective throughout the world. We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, the particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on this Site. Please call us at 310-927-5992 for any further assistance with our products.

Standard Return Policy

At Nana Styles, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 30 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.

How to return or exchange an item:

1. In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.

2. To request an RMA number online click here.

3. Place the original package into a shipping carton.

4. Please do not place stickers or shipping labels on the original manufacturer’s package.

5. The RMA number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton.

6. We recommend you ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

7. If conditions are not met, Nana Styles reserves the right to refuse the return or to charge a restocking fee not more than 15%.

Links To Other Web Sites And Services

Nanastyles.com may contain links to other websites other than our own. Nanastyles.com does not assume any responsibility for their content, nor should it be implied that Nanastyles.com endorse for the linked websites. Nana Styles provides the links solely for the convenience and information of its Site users.
 

Disclaimer

Nanastyles.com provides the materials on this site "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.  Nanastyles.com expressly disclaims any duty to update or revise the materials on this site, although Nanastyles.com may modify the materials at any time without notice. By your use of this site, you acknowledge that your use is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You further acknowledge that Nanastyles.com shall not be liable for any damages or any kind related to your use of this site.
 

Indemnification

You agree to defend, indemnify and hold Nanastyles.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
 

Miscellaneous

Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting Nana Styles LLC's products and services available in the United States and Canada. This Site is controlled and operated by Nana Styles from its offices in Chicago, Illinois. This Agreement shall be construed in accordance with the laws of the State of New York, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or federal courts of the State of New York.
 

Termination

These terms are effective unless and until terminated by either you or Nanastyles.com. You may terminate this Agreement at any time. Nanastyles.com also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Nana Styles LLC's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or Nanastyles.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise.
 
Effective as of October 1, 2014

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